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2115 -PUBLIC COMPLAINTS AND CONCERNS
The Board of Education welcomes constructive criticism or comments about the operation of the Durham Public School System. The Board, however, believes that complaints about the performance of school personnel or implementation of Board policy are best resolved when those complaints are addressed initially to the employee in question. Complaints about the quality of the education program or school facilities initially should be addressed to the employee in charge of the program or facility in question.
Complaints about an employee's performance should first be referred to the employee, if practicable. If the employee does not satisfactorily resolve the matter, the complaint then should be referred up the supervisory ladder (principal, Superintendent, Board) until the matter is resolved.
Legal Reference: G.S.115C-47
Adopted Effective: July 1, 1999
