DURHAM

Frequently Asked Questions about DPS Bus Transportation

The Durham Public Schools Transportation Department is here to help safely bring your child to and from school every day. We want to help you with your questions or concerns.

We operate our school bus transportation program under policies developed and implemented by the DPS Board of Education (policies 6300-6340) and the State Board of Education as well as state laws.

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Frequently Asked Questions about DPS Bus Transportation

DURHAM

Frequently Asked Questions about DPS Bus Transportation

How do I sign up to get bus transportation for my child to and from school?

We moved this past year. How do I change my address to make sure my child gets bus transportation to the correct school?

How long does it take after I change my address before I receive my bus assignment?

How do I know where my child’s bus stop is located?

I moved into a new neighborhood. Can I just send my child on the same bus as my neighbor when it comes?

Who do I call if the school bus does not show up to take my child to school?

My child has a disability and can’t get to and from the bus stop. How can her needs be accommodated?

My stop is too far from my home; what is the process?

I am disabled and unable to accompany my child to the bus stop each morning. Can the bus stop at my home?

We live out of district from the school my child attends, but there is an existing stop near my out of district address. Can I utilize that stop?

I was granted a transfer from the Office of Student Assignment to attend a school that is not my base school. Will I get transportation?

My child was given a bus stop pick-up time of 8:30 a.m., but the bus came at 8:15 and she missed the bus. Will the bus come back and pick her up for school?

My child is a pathway/Performance Learning Center student; will he receive a stop near our house?

Why is my child on the bus for 90 minutes or longer?

Can my student be picked up/dropped off at an alternative location that is within our assigned base school zone?

My child is having a birthday party after school and I would like for her friends to ride the bus home with her. We can do that, right?