Help

Your Durham Public Schools student account for Neal Middle School has this format:

Username

  • Most student usernames are firstname-lastname

    • Please note that there is a dash, not an underscore in the username. 

    • Some students with longer names, multiple last names, or hyphenated names may have a different username structure.

  • Example: If my name is Neal Student, my username is neal-student

Password

  • Your DPS account password (Neal Middle School students only) is NealMMDDYYYY, or the word Neal (capitalized!), followed by your birthdate in month, day, year format.

  • Example: If Neal Student's birthday is January 5, 2007, his password would be Neal01052007

Contact Information

  • Did you forget your login information? Check with your teacher for the quickest response or contact email Mr. Wylie directly.  

  • Do you need your account reset or need to choose a new password?

    • Contact email Mr. Wylie for the quickest response. 

    • Use the Self-Service Password Reset tool. Register to use the tool, and then reset your password at the DPS Password Reset Portal

    • Submit a Help Desk ticket with the Durham Public Schools IT Department. 

  • Are you having other problems with your account? 

    • Contact email Mr. Wylie for the quickest response.

    • Submit a Help Desk ticket with the Durham Public Schools IT Department.